I'm not accepting new orders at this time. Please enter your email address on my home page to receive a notification when I'm open again!

Lead Time, Shipping, and Returns

Lead Time

The time I need to complete an order varies based on demand and order queue at that moment. On February 17th when the store re-opens, the waiting time will be 2-5 weeks from placing the order to cables shipping.

Shipping

I offer a variety of shipping speeds. I also ship worldwide. International buyers are responsible for any customs and import taxes that may apply. Please know that international shipping can be unpredictable at times, and I'm not responsible for delays due to customs. Each cable is marked at the cost of materials on customs forms.

Please note that USPS First Class Mail (domestic and international) does not include shipping insurance. I am not responsible for lost or stolen packages. USPS Priority Mail, DHL, and UPS carry shipping insurance.

Returns and Exchanges

I do not offer returns or exchanges on custom cables due to the highly personalized nature of the item. However, if there are any issues with your cables that is a fault of my own please contact me and I will take care of you right away.